Last updated: 13th April 2026
Above Below Life operates a travel information and booking enquiry website abovebelow.life We are based in Indonesia and serve customers internationally.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
Submit a booking enquiryContact us via forms, email, or messaging apps (e.g., WhatsApp)
This may include:
Full name
Email address
Phone number
Travel preferences (dates, destinations, group size)
Any additional information you choose to provide
We do not process payments on our website.
2. How We Use Your Information
We use your information to:
Respond to your enquiries
Arrange and manage travel bookings
Communicate trip details and updates
Connect you with relevant travel providers (e.g., tour operators, hotels)
Improve our services and website
3. Sharing Your Information
To organize your trip, we may share your information with trusted third parties, such as:
Tour operators
Hotels and accommodation providers
Transportation providers
We only share the information necessary to fulfill your request.
We do not sell your personal data.
4. International Data Transfers
As an international travel business, your data may be transferred to and processed in countries outside Indonesia.
We take reasonable steps to ensure your data is handled securely and in accordance with applicable data protection laws.
5. Cookies and Tracking
We may use cookies or similar technologies to:
Understand how visitors use our website
Improve user experience
You can control cookies through your browser settings.
6. Data Retention
We retain your personal data only as long as necessary to:
Respond to your enquiry
Provide travel services
Comply with legal obligations
7. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
To exercise your rights, contact us using the details below.
8. Legal Compliance
We process personal data in accordance with:
Indonesia’s Personal Data Protection Law (UU PDP)
Applicable international data protection principles (including GDPR where relevant)
9. Security
We take reasonable administrative and technical measures to protect your personal data. However, no online system is completely secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: info@abovebelow.life
Business Name: Above Below Life
Location: Indonesia